{"id":56685,"date":"2017-10-18T17:05:46","date_gmt":"2017-10-18T15:05:46","guid":{"rendered":"https:\/\/depasz.com\/?page_id=56685"},"modified":"2018-07-04T17:40:52","modified_gmt":"2018-07-04T15:40:52","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/depasz.com\/en\/delivery-information\/","title":{"rendered":"Delivery Information"},"content":{"rendered":"

[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ overlay_alpha=”50″ gutter_size=”3″ medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ width=”1\/4″][vc_custom_heading heading_semantic=”h5″ text_size=”” separator=”yes” sub_reduced=”yes”]Customer Service[\/vc_custom_heading][vc_wp_custommenu nav_menu=”263″][\/vc_column][vc_column width=”3\/4″][vc_column_text]<\/p>\n

Shipping Options<\/h3>\n

Germany delivery<\/h5>\n

Standard shipping within Germany with Deutsche Post or DHL.
\nA shipping fee of 5,00 \u20ac will be charged per order.<\/p>\n

Europe and Rest of the World delivery<\/h5>\n

A shipping fee of 10,00 \u20ac per order will be charged for international shipping.<\/p>\n

Pickup at our Cologne office<\/h5>\n

Want something sooner? Pick up your online selections in person at our office in Cologne. Most items should be available for pickup within 24 hours after your order is placed. You will receive a notification email when your order is ready.<\/p>\n

WHAT TO BRING: When picking up your order, please bring a printed or digital version of your order confirmation and a valid ID.<\/p>\n

D\u00e9pasz
\nKrefelderstr. 7
\n50670 Cologne
\nGermany<\/h6>\n

[\/vc_column_text][vc_button button_color=”accent” size=”link” btn_link_size=”fontsize-109082″ border_width=”0″ icon_position=”right” display=”inline” top_margin=”yes” link=”url:https%3A%2F%2Fgoo.gl%2Fmaps%2FrZcAt7MUH5R2|title:Google%20Maps%20Routenplaner|target:%20_blank|” icon=”fa fa-chevron-right2″]Google Maps Route Planner[\/vc_button][vc_separator sep_color=”color-uydo”][vc_column_text]*Please note that we do not ship on Saturdays, Sundays or nationally observed German holidays.[\/vc_column_text][vc_separator sep_color=”color-uydo”][vc_column_text]<\/p>\n

Return shipping costs<\/h3>\n

Unfortunately, we cannot offer free returns. If you wish to return your order (or part of it), then you will need to pay postage.[\/vc_column_text][vc_separator sep_color=”color-uydo”][vc_column_text]<\/p>\n

Delivery times<\/h3>\n

Within Germany: 2-4 business days<\/p>\n

Within Europe: 5-8 business days<\/p>\n

Rest of the world: International delivery times vary considerably. Please contact us to receive more information about international shipping times: info@depasz.com<\/a>.[\/vc_column_text][vc_separator sep_color=”color-uydo”][vc_column_text]<\/p>\n

Order confirmation and status<\/h3>\n

Once you\u2019ve finished placing your order, you\u2019ll immediately be given an order confirmation number. We\u2019ll also send you an email with this and full details of your order. You will be sent another email once your order has been shipped. You can see the status of your order anytime by signing into your Customer Account<\/a>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

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